Bringing your number to Three.
Bringing your number to Three.

Note: if you’re on Pay As You Go and you want to bring your old number to Three, find out how to bring your number to Three on Pay As You Go.

 

If you want to keep your existing phone number when you move to Three, first you'll need to insert your new Three SIM into your phone and turn it on. Then you'll need to let your old network provider* know you're leaving and ask them for your PAC (Port Authorisation Code).


Network contact details.  


 

EE

 

150 from your EE phone or 07953 966 250

 

 

O2

 

Pay Monthly: 202 from your O2 phone or 0844 809 0202


Pay As You Go: 4445 from your O2 phone or 0844 809 0222

 

 

Orange

 

Pay Monthly: 150 from your Orange phone or 0797 310 0150


Pay As You Go: 450 from your Orange phone or 07973 100 450


 

T-Mobile

 

 

150 from your T-Mobile phone or 0845 412 5000

 

Virgin

 

789 from your Virgin Mobile phone or 0845 6000 789


 

Vodafone

 

191 from your Vodafone phone or


Pay Monthly: 08700 700191


Pay As You Go: 08700 776655


 

Next you’ll need to fill in our online form to let us know your PAC.

 

So that we can get in touch if there are any difficulties, if you're on Pay As You Go you'll need to register your My3 account online first.


You'll also need:


  • your existing mobile number and your new Three number
  • your email address
  • the name of your old network provider
  • your PAC.

If you send your form in before 5pm from Monday to Friday (excluding bank holidays), your number should be moved during the next working day. If you send your form in outside of these times, we’ll process your request as soon as we can on the next working day, and let you know by text or email when your number will be moved.


To transfer your number, you’ll need to keep your account active with your old provider and you’ll lose any credit on your old account.


If you need to cancel your moving date, just let us know by 5pm on the working day before we’re due to move your number.