Create a personal hotspot on your phone
A Personal Hotspot lets you use your phone's data to set up a Wi-Fi connection. You can then connect other devices to that connection, so they can access the internet. Creating a Personal Hotspot is also called tethering.
About using a Personal Hotspot on Pay Monthly plans
All our new Pay Monthly phone and SIM Only plans allow you to create a Personal Hotspot. If you have a plan with a limited amount of data, Personal Hotspot usage will be taken from your monthly data allowance.
If you have Unlimited data, you can use your phone as a Personal Hotspot to your heart's content. No need to worry about hefty bills. It's all covered by your Unlimited data plan.
About creating a Personal Hotspot on Pay As You Go
You can create a Personal Hotspot on Pay As You Go using a data Add-on. See our Pay As You Go terms and conditions for more information.
Setting up a Personal Hotspot on iPhone
- From the Home Screen, tap Settings.
- Tap Personal Hotspot.
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Tap the toggle switch to Allow Others to Join.
- Grab the device you'd like to connect to and open the list of available Wi-Fi connections.
- Find your phone's hotspot name in the list and enter your unique password.
Setting up a Personal Hotspot on Android
- Open your phone's Settings app.
- Tap Connections and then Mobile Hotspot & Tethering.
- Tap Mobile Hotspot and turn it on.
- Grab the device you'd like to connect to and open the list of available Wi-Fi connections.
- Find your phone's hotspot name in the list and enter your unique password.
If you need more help, visit Device Support and choose your device from the list.
Troubleshooting
We'll occasionally send you software updates to keep your Personal Hotspot working properly. If you're having problems, make sure you're running the latest version. Select your phone to find out how to update your software.
If you get a warning message about Personal Hotspot allowance, turn your phone off and back on again. This will fix most common issues. If you've run out of data allowance, you'll need to buy an Add-on to keep using it.
If you're still having problems, check the following:
- Do you have enough data?
- Are you running the latest software?
- Have you run out of Pay As You Go credit?
Contact us if you still need help.
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