What's the limit?
There are no restrictions for the all-you-can-eat data that now comes with The One Plan. This means you can use your smartphone as you like - so you can download apps, browse the web, look at maps and check your emails as often as you like.
Why is it not called unlimited data?
Everyone else uses the word unlimited, the problem is there is often a catch - it has limits. We stopped using the word unlimited earlier this year because thought it was misleading and confusing for customers. So we've decided to call it all-you-can-eat data and not to use words like unlimited, limitless or unrestricted because that's what other networks do.
So what's the difference between all-you-can-eat and unlimited?
Unlimited comes with a fair use policy, which is effectively a limit, after which you'll either get charged out of bundle rates or it means you won't be able to use it anymore for the rest of that month. With all-you-can-eat data, it literally means you can use the mobile internet on your phone as much as you want for personal use when you're in the UK.
Why does my bill and My3 still show 1GB when I now get all-you-can-eat data?
At first, you'll still see your allowance as 1GB on your bill and in My3. We're working to get both of these updated as soon as possible. You'll still be able to use as much data as you like without worrying about it, because you won't be charged for going out of bundle if you're on The One Plan.
What if I'm halfway through my billing cycle and I've already gone over my old 1GB allowance - will I still be charged for going out of bundle this month?
The One Plan will be changed from 13 December 2010, so if before that date you go over your 1GB allowance, you'll be billed at 10p per MB. You won't have to pay for any data you use in the UK after 13 December 2010.