We want to help you keep your personal information safe and secure. Callers leave all kinds of information in private voicemail messages to you. This may be information that you want to keep private. There are already procedures in place to protect you, but there are things you can also do to make sure that your information and voicemails are further protected.
Set up a voicemail PIN.
You can set up a 4 to 8 digit PIN (Personal Identification Number) to help protect your voicemail messages. This means only you can access your voicemail, stopping other people like hackers from listening to your messages.
When you first set up your voicemail with us, you'll be asked to choose a PIN and record your voicemail message. You won't be able to access your voicemail from any other phone until you've set up a voicemail PIN.
To set up a PIN:
Your voicemail PIN will now be set up. No one from Three will be able to find out what your PIN is, so only you'll know it.
Tips to help you chose a PIN:
When to use your voicemail PIN:
You'll always be asked to enter your phone number and PIN if you access your voicemail from another mobile or landline phone.
We recommend that for the highest level of security, you choose the option that requires you to enter your phone number and PIN whenever you access your voicemail:
You'll now need to enter your PIN whenever you access voicemail. There is no default PIN for voicemail. The only PIN that exists is the one you set up.
Tips on making your voicemail more secure: