Give us a call immediately on 0333 300 3333 (standard rates apply) (5p per minute from a BT landline, other networks may vary). Report the loss or theft to the Police and get a crime or loss reference number. Note: We exchange mobile information with other UK networks to prevent its use elsewhere.
Lost or stolen abroad?
If your mobile, dongle or laptop has been lost or stolen while travelling abroad, immediately call Three Customer Services on +44 7782 333 333.
If you have Insurance with CPP Phonesafe, contact them to submit a claim on 08451 232 333 within 48 hours of the incident or, if overseas, on your return to the UK.
If you have 3Cover insurance with LSG, contact them to submit a claim on 08456 743 333 within 48 hours of the incident or, if overseas, on your return to the UK. For more information go to www.lifestylegroup.co.uk/three