Our refurbished handsets are phones that have been returned to 3 from retailers and customers either as unused stock or returned under our 14 Day Money Back Guarantee for some reason.

Often these phones have never been used. However, all refurbished handsets are checked, tested, repaired if necessary and are then sold at a lower price and with a full 12-month guarantee.

Because they have been refurbished, we don’t sell them as new, so you can often get a much better deal on a refurbished handset than a brand new one.