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Upgrading your dongle software
Upgrading your dongle software.

3Connect is being upgraded to version 3.0 to make it easier for you to manage your account, check your usage and get help. If you have one of our newer dongles you probably already have the latest version of 3Connect, but if not the upgrade is automatic and easy to do.

 

Here's how to check you have the latest version of 3Connect:

 

1. Select Help in 3Connect

2. Select Version

 

If the screen says 3Connect 3.0, you already have the latest version.

 

Need to upgrade?

 

You have two options:

 

1. The first is to wait for us to send the upgrade automatically over our network to your dongle. The update will be downloaded to your computer and then the upgrade will automatically start. The upgrade will take around ten minutes and won't affect your data allowance. See our step-by-step installation guides for Windows and Mac OS-X computers for more details.

2. If you prefer, you can download the upgrade from this page and install it yourself. See our step-by-step installation guides for Windows and Mac OS-X computers for more details.

 

Download the 3Connect version 3.0 upgrade

  1. Download the upgrade installer for your dongle:

    • For the Huawei E169 on Windows XP, Vista and 7 click here
    • For the ZTE MF627 on Windows XP, Vista and 7 click here
    • For all other Huawei dongles on Windows XP, Vista and 7 click here
    • For Huawei dongles on Mac OS-X click here
    • For the ZTE MF627 on Mac OS-X click here
  2. Unzip and run the upgrade installer
  3. If you see this screen doubleclick on 'Run AutoRun.exe':


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