3Connect is being upgraded to version 3.0 to make it easier for you to manage your account, check your usage and get help. If you have one of our newer dongles you probably already have the latest version of 3Connect, but if not the upgrade is automatic and easy to do.
Here's how to check you have the latest version of 3Connect:
1. Select Help in 3Connect
2. Select Version
If the screen says 3Connect 3.0, you already have the latest version.
Need to upgrade?
You have two options:
1. The first is to wait for us to send the upgrade automatically over our network to your dongle. The update will be downloaded to your computer and then the upgrade will automatically start. The upgrade will take around ten minutes and won't affect your data allowance. See our step-by-step installation guides for Windows and Mac OS-X computers for more details.
Download the 3Connect version 3.0 upgrade
Download the upgrade installer for your dongle: